Customer Help
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Common queries answered
Frequently asked Questions
Our products are more affordable because they are refurbished. This means they have been professionally restored to like-new condition, both in terms of performance and appearance. Each item undergoes strict quality checks to ensure it meets the highest standards, but at a significantly lower price than brand-new products. This way, you can enjoy top brands and the latest technology at a fraction of the cost, while also helping to reduce electronic waste.
No, the fact that our products are refurbished does not affect their quality. Each product is rigorously tested and restored to ensure it works just like a brand-new item. Our refurbished products are carefully inspected, repaired if necessary, and fully tested to meet the highest performance standards. So, you can trust that they are as good as new, but at a more affordable price.
Yes, you will receive your product sealed and packaged just like you would if you purchased it from a store. Each refurbished item is carefully repackaged to ensure it looks and feels brand new, giving you the full experience of a retail purchase, but at a much lower price.
Yes, we offer a 2-year warranty from the date of purchase. If your product malfunctions during this period, we will replace it, ensuring that you can buy with confidence and peace of mind.
If the product is defective upon arrival, we will either replace it or offer a full refund—whichever you prefer. Your satisfaction is our priority, and we ensure that you have a hassle-free experience.
Orders will be delivered within 3-5 business days. We strive to ensure quick and reliable shipping so you can enjoy your product as soon as possible.